Shipping policy

Shipping Policy

At Sharaf Perfumes we understand that receiving your fragrance quickly and safely is just as important as the fragrance itself. We are committed to getting every order to you in perfect condition and as efficiently as possible.

Order Processing

All orders are processed and dispatched from Sydney within 1 to 7 business days. Orders are not processed or shipped on weekends or public holidays. During periods of high order volume, processing and dispatch may take a few additional days. If there is a significant delay with your order we will contact you via email.

Domestic Shipping

We currently ship to addresses within Australia only. Shipping charges for your order will be calculated and displayed at checkout.

• Standard Shipping: 3 to 7 business days

Please note that delivery times are estimates and may vary due to public holidays, carrier delays, or other unforeseen circumstances.

International Shipping

We currently do not ship outside of Australia. We hope to offer international shipping in the future, stay tuned.

Damaged Shipments

Sharaf Perfumes takes every precaution to ensure your order is packaged securely before it leaves our hands. In the rare event that your order arrives damaged, please contact us immediately at sharafperfume@gmail.com with your order number and clear photos of the damage. Please retain all original packaging materials as these may be required when lodging a claim.

Refund of Shipping Fees

Original shipping fees are non-refundable. In the case of a damaged or defective product, return shipping costs will be covered by us.

Shipping & Order Enquiries

For any shipping related questions or concerns don't hesitate to get in touch with us at sharafperfume@gmail.com. We are always happy to help and will respond as quickly as possible.